Repco has been named Australia’s Major Retailer of the Year for 2026, with the leading automotive parts and accessories retailer taking out one of the Australian Retail Council’s (ARC) highest honours.
The award was presented at the ARC Retail Awards 2026 gala event held at Melbourne’s Ritz-Carlton, recognising large-scale retailers that demonstrate innovation, business growth and exceptional customer service on a national level.
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Repco secured the award ahead of several major retail competitors, including hardware giant Bunnings, following assessment by the ARC’s independent judging panel comprising 14 retail leaders and industry experts.
Recognition for automotive retail leadership
The Major Retailer of the Year award acknowledges organisations that have successfully combined sustained business performance with customer-focused innovation and strong brand reputation.
To secure the accolade, Repco was required to demonstrate ongoing growth, adaptability in challenging market conditions, a strong workplace culture and a commitment to delivering a consistently high-quality customer experience across its national store network.
The award also recognises retailers that have established themselves as employers of choice while maintaining a strong presence within their respective industries.
Customer experience remains a key focus
Repco General Manager of Retail Kathleen Long accepted the award alongside GPC Asia Pacific Chief Operating Officer Amy Frangos.
Ms Long said the recognition reflected the efforts of the thousands of team members working across the retailer’s extensive national network.
“This award recognises the more-than 8,000 Repco team members in our 300-plus stores who make our business the trusted go-to for vehicle owners and automotive trade business across the country,” Ms Long said.
“As well as offering the biggest in-store product ranges, our passionate people reflect the needs and interests of our customers, which underpins their exceptional customer service every day.”
Strong position in the Australian automotive aftermarket
The award reinforces Repco’s position as one of Australia’s largest automotive aftermarket retailers, serving both trade customers and everyday motorists through its network of more than 300 stores.
With competition intensifying across the broader retail sector, the recognition highlights the continued importance of customer service, product availability and industry expertise in maintaining customer loyalty.
The latest achievement adds to a growing list of accolades for Repco as the business continues to strengthen its presence across Australia’s automotive aftermarket sector.
Focus on innovation and growth
According to the ARC judging criteria, the Major Retailer of the Year award celebrates organisations that continue to innovate while delivering sustainable business growth and exceptional customer outcomes.
For Repco, the recognition reflects a strategy centred on expanding product offerings, supporting automotive trade customers and maintaining a strong customer experience across its national retail footprint.
The award also underscores the important role the automotive aftermarket sector continues to play within Australia’s broader retail landscape, with businesses such as Repco adapting to changing consumer expectations while supporting motorists and workshops nationwide.
